Quick Install Guide

Before you begin

Plug your Stream Deck + into your computer with the included USB-C cable. Windows detects it automatically — there are no drivers to install.

Install the Stream Deck app

NO Session Control runs inside Elgato's free Stream Deck app. The quickest route is the Microsoft Store: press the Windows key, type Microsoft Store, and open it. Look for this icon:

In the Store, search for Elgato Stream Deck and click Install. The listing is published by Corsair Memory, Elgato's parent company — that's the one you want. Stream Deck Mobile is a different product and won't run the plugin. Prefer a direct download? The same app lives at elgato.com/downloads.

You need version 6.9 or newer. A fresh download is comfortably past that, so this only matters if the app was already on this computer. An older version installs the plugin without any error and then never shows it, so check Settings → About first.

Install the plugin

Open the Stream Deck app and click the Marketplace icon at the top right — the colorful one between the bell and the gear. Search for NO Session Control, then click Install.

If your purchase arrived as a download

The download is a zip, and it stays one — there is nothing to extract. Double-click it and Windows opens it like any other folder.

Inside sits a single file of type Stream Deck Plugin. With the Stream Deck app running, double-click it right where it is.

The first launch may show a “Windows protected your PC” notice — expected for a newly published release. If your copy came straight from your purchase email or fortimind.net, click More info, then Run anyway. If it reached you any other way, stop and ask [email protected] for a verified download.

Either way, the Stream Deck app now asks you two questions in a row. Answer both with Install.

Two things arrive, one from each prompt.

The profile is bundled with the plugin and switches in by itself whenever NeurOptimal® comes to the foreground. It fills 12 of the 14 actions — a Stream Deck + has exactly 8 keys and 4 dials. Play Video and the Volume Control dial ship as alternates; drag either into place if you prefer.

Finish with a restart. Quit the Stream Deck app from the system tray — right-click its icon, choose Quit — then restart Windows. The app comes back up with the new plugin and profile in place and every key face drawn fresh.

Switch on NO3 Integration

Open the Stream Deck app again — after the restart you'll find it in the system tray if it didn't open by itself. NeurOptimal can stay closed for this step: the connection test reads your NeurOptimal installation on disk, not the running program.

1. In the Stream Deck app, click your top-left key — the one reading Launch NeurOptimal. Its Property Inspector opens below the deck.
2. Scroll down to NO3 Integration (plugin-wide). You'll pass a NeurOptimal Application Path field on the way — that one applies to this key alone. Keep going.
3. Switch on Enable NO3 Integration.
4. Check NO3 Installation Path. It shows C:\zengar, which is right for a standard NeurOptimal® install — change it only if yours lives elsewhere. Point it at NO.exe itself and the plugin uses the parent folder.
5. Click Test NO3 Connection. A green Connection verified reply appears just below the button.

You only do this once. The setting is plugin-wide, so every NO Session Control action on your deck picks it up. The proof sits at the very bottom of the panel: the status footer's dot turns green and its label flips from NO3 Integration Off to NO3 Integration Active.

Add your first client

Sessions, moods and voice memos all attach to a client, so give the plugin at least one name before the first appointment. This takes under a minute.

1. In the Stream Deck app, click the Select Client key — bottom row, second from the left. Its Property Inspector opens.
2. Under Add a Client, type a first and last name. Date of birth is optional, and the session package can stay on its default. Click Add Client.
3. That's it. A newly added client becomes the active client automatically, and their name spreads across the deck as the keys pick it up.

The Your Clients list below the form manages the roster from then on: Select makes someone the active client, Archive hides them without deleting their history. On the deck itself, a short press of the key cycles through the roster.

If you skip this step, nothing breaks — the plugin quietly creates a Guest client the moment a session needs one. But those records land under Guest instead of a name, so add real clients before you start relying on the analytics.

Run your first session

Nothing about your NeurOptimal routine changes. Open NeurOptimal, pick the client, and start the session exactly as you always have — the deck follows along by itself.

1. Launch NeurOptimal. The moment it comes to the foreground, your Stream Deck switches to the NO Session Control profile on its own.
2. Select the client and start the session in NeurOptimal, as usual.
3. Within a few seconds the deck picks it up — the Play key turns teal, and the client now holds their own controls: pause, volume, mood tracking, voice memos and the red HELP key.

Play and Pause act as one unit. They share session state with the Session Timer dial, so whichever key the client presses, every face updates together. Prefer to drive from the deck instead? The Launch NeurOptimal key works the other way round — it brings NeurOptimal up and starts the session for you.